Last updated 11 August 2026
Privacy Policy
You are about to tell us things you may not have told anyone. This page explains exactly what happens to that.
The short version
If you read nothing else:
- We never sell your data, to anyone, for any purpose.
- We never send your relationship answers to advertising platforms.
- Analytics record which step you were on — not what you said on it.
- You can start anonymously, without an account.
- You can ask us to delete everything, and we will.
What we collect
Depending on how far you go, we may hold:
- Assessment answers — your responses to the questions you chose to answer, including any you skipped.
- Derived results — your RQ profile, dimension scores and generated plan.
- Session data — an anonymous session identifier stored in a cookie so you can close the tab and return.
- Contact details — your email address, only if you choose to provide it.
- Payment data — handled by Stripe. We store a payment reference and subscription status. We never see or store your card number.
- Technical and attribution data — device type, approximate country, referring source and campaign, so we can see where people drop off.
Special category data
Some answers may reveal information about your health, sex life or beliefs. Under UK and EU data protection law this is special category data and requires your explicit consent, which we ask for before the assessment begins.
You can withdraw that consent at any time by contacting us, and we will delete the affected data.
Why we process it
- To generate your profile and plan — this is the service you asked for (contract).
- To improve the product by analysing aggregate drop-off and outcomes (legitimate interests).
- To process payments and meet our tax and accounting obligations (legal obligation).
- To send you your results or product emails, where you asked us to (consent).
Who we share it with
Only processors that are necessary to run the service: our hosting provider, our database provider, Stripe for payments, and our email provider for transactional messages. Each is bound by a data processing agreement and may only act on our instructions.
We do not share your data with advertisers, data brokers, insurers, employers, or anyone else — and we do not participate in data-sharing arrangements that would allow your answers to be matched to an advertising profile.
How long we keep it
Anonymous sessions that are never completed are deleted after 12 months. Completed profiles are kept while your account is active, and for 12 months afterwards so you can return. Payment records are kept for as long as tax law requires, typically six to seven years.
Your rights
You can request a copy of your data, correct it, delete it, restrict or object to processing, or ask for it in portable form. Email us and we will respond within 30 days. You may also complain to your local data protection authority.
Cookies
We use one essential cookie to keep your funnel session so you can resume. We do not use advertising cookies or third-party tracking pixels on the assessment.
Security
Data is encrypted in transit and at rest, access is limited to staff who need it, and we log administrative access. No system is perfect; if a breach affecting you occurs, we will tell you and the relevant authority within the timescales the law requires.
Questions about any of this? Email hello@relationq.com.